Shipping policy

Shipping Policy

Last updated: 1 Feb 2026

Thank you for shopping with Dee Armstrong / BDP, LLC. This Shipping Policy outlines how and when orders are processed and shipped.

Where We Ship

At this time, we ship within the United States only.

Processing Time

Orders are typically processed within 3–5 business days.

Please note:

  • Orders are not shipped on weekends or federal holidays

  • Processing times may be longer during book launches, sales, or busy seasons

You’ll receive a confirmation email once your order has shipped.

Shipping Method

All physical orders are shipped via USPS.

Depending on the item and order size, we may use:

  • USPS Ground Advantage

  • USPS Media Mail (for eligible book orders)

Shipping method selection is determined at checkout.

Shipping Rates

Shipping rates are calculated at checkout based on:

  • Order weight

  • Shipping destination

If a free-shipping promotion is active, it will be clearly displayed at checkout.

Tracking Information

Once your order ships, a tracking number will be emailed to you.
Please allow up to 48 hours for tracking information to update.

Delivery Times

Estimated delivery times vary by location and shipping method and are provided by USPS as estimates only. We are not responsible for carrier delays once an order has been shipped.

Lost or Delayed Packages

If your order appears delayed or marked as delivered but not received, please contact USPS directly using the tracking number provided.

If you need help locating your tracking information, feel free to email us and we’ll assist when possible.

Incorrect Addresses

Please double-check your shipping address before completing your order.

We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout. If a package is returned to us due to an incorrect address, additional shipping charges may apply to reship the order.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and include:

  • Your order number

  • Clear photos of the damaged item and packaging

We’ll review the issue and do our best to make it right.

Contact Us

If you have questions about shipping, please contact us.

We typically respond within 1–3 business days.