FAQs

Please read our FAQs page to find out more.

☕ Reader Support

If you have a question about an order, a download, or something in the shop, you’re in the right place.

📚 Ordering & Products

What kinds of products do you sell?

I offer physical books (signed and unsigned), ebooks, audiobooks, and reader merchandise such as bookmarks, stickers, and other bookish extras.

Some items are limited or exclusive to this store.

Do you offer personalized or inscribed books?

When available, personalization options will be clearly listed on the product page.

Please double-check spelling before submitting your order, as personalized items cannot be changed or refunded once signed.

Are signed books really signed by you?

Yes. All signed books are personally signed by me and shipped with care from my home office.

Because each signed or personalized copy is prepared individually. For that reason, signed and personalized books are final sale.

📱 Ebooks & Audiobooks (BookFunnel)

How will I receive my ebook or audiobook?

All ebooks and audiobooks are delivered digitally through BookFunnel, a trusted service used by many authors.

After purchase, you’ll receive an email from BookFunnel with instructions on how to download your book to your preferred device or reading app.

I didn’t receive my ebook or audiobook — what should I do?

First, check your spam or promotions folder.
If you still don’t see the email, you can:

Can I return or exchange a digital product?

Digital products (ebooks and audiobooks) are non-refundable once delivered or accessed.

If you’re having trouble with a file, we’re always happy to help troubleshoot.

How can I contact you?

For order questions or general inquiries, please email:

📧 orders@deearmstrong.com

We typically respond within 1–3 business days.

A Note From Me

This shop is part of a small, author-run business. Every purchase supports my writing and helps me continue building worlds like JD Wolfe's.

Stories don’t happen alone — and neither does this shop.

Thank you for being here.

Didn’t find your answer?

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